Policies & Studio Guidelines

  • Booking Requirements

    A non-refundable $50 deposit is required to secure your appointment slot.

    Appointment Guidelines

    By appointment only. Clients must be 18+ or have written parental consent.

    Cancellation & Rescheduling Policy

    Changes within 24 hours require an additional $10 deposit fee. Your original deposit of $50 will be forfeited.

    Late Arrival Policy

    Late arrivals may result in a shortened service to stay on schedule. Full service pricing may still apply.

    No Show Policy

    No-shows may be charged 100% of the service total.

    Refund Policy

    All services are non-refundable.

  • Client Responsibility

    Please provide accurate health and skincare information so services can be performed safely.

    Contraindications

    For your safety and best results, services may be modified or rescheduled if you arrive with certain contraindications, including but not limited to:

    • active cold sores

    • sunburn

    • open lesions

    • recent peels/laser

    • or certain prescription medications.

    If you’re unsure whether a treatment is appropriate, feel free to reach out before booking—I’m always happy to guide you.

  • Guests + Children Policy

    This is a calm, guest-free studio—please arrive alone.

    Studio Conduct

    Respectful conduct is required. Inappropriate behavior may result in service refusal and loss of booking privileges.

    Right to Refuse Service

    Services may be refused or discontinued for safety, contraindications, or policy violations.

  • Photography + Consent

    Photos/videos are only taken or shared with your permission.

    Chargebacks & Billing Disputes

    Please contact us directly with billing concerns. Chargebacks for valid charges may result in loss of booking privileges.

Frequently Asked Questions

Before you book, I want you to feel fully informed and taken care of. Below you’ll find my studio policies and frequently asked questions to help you prepare for your appointment and understand what to expect. If you ever have questions, you’re always welcome to reach out—I’m happy to help.

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  • If you’re unsure, book The Signature Reset. It’s the best starting point for most skin types and allows time for a full skin analysis. From there, we’ll customize your treatment based on what your skin needs that day.

  • Yes. Every facial is customized based on your skin, your goals, and what your skin can safely tolerate at the time of your appointment.

  • Yes — acne-safe and sensitive-skin friendly. Always customized.

  • Most clients see the best results with treatments every 4–6 weeks. If you’re working on acne, texture, or pigmentation, a more consistent schedule may be recommended.

  • Extractions are performed only when appropriate and when the skin is ready. Our goal is always to clear congestion while protecting the skin barrier.

  • To get the best results, please arrive with clean skin if possible and avoid strong active ingredients (retinoids, exfoliating acids, benzoyl peroxide) for 2–3 days before your facial. If you have questions about your current routine, feel free to ask.

  • You can, but arriving makeup-free is always appreciated.

  • For the next 24–48 hours, avoid:

    • heavy sweating / intense workouts

    • saunas or hot yoga

    • exfoliation or retinoids

    • picking or extractions at home


      Your skin may be more reactive after treatment, and we want to protect your results.

  • Please disclose this on your intake form. Certain treatments may not be recommended depending on your medication and timeline. Your safety will always come first, and we’ll adjust your service as needed.

  • Yes—many services are pregnancy-safe. However, certain ingredients and treatments may be modified or avoided. Please note pregnancy/nursing on your intake form so we can customize safely.

  • Yes—enhancements are available at booking or in-studio based on time + skin.

    See our Service Menu for options and scroll below to learn about each Enhancement.

  • Late arrivals may shorten your service to stay on schedule. Please see our Studio Policies below.

  • Appointments are currently by booking only to ensure every client receives dedicated time and care.

  • Coming soon—follow along for launch updates.